Terms and Conditions

Welcome to WishesMadeVisual! By accessing and using our website, you agree to comply with the following terms and conditions. Please read these terms carefully before placing an order. If you do not agree with any of the terms outlined below, please do not use our services.

  1. About Us
    WishesMadeVisual is a personalized video greeting service based in Sweden. We offer customized video greetings from Africa, which are delivered to customers via email as a downloadable file.

  2. Placing an Order
    To place an order, customers must visit our website and provide us with the necessary information to create their personalized video greeting. Payment is made through our website before the order is processed.

  3. Delivery
    We strive to deliver your video greeting in a timely and professional manner. However, we do not guarantee specific delivery times or dates. We are not liable for any delays or issues that arise during delivery, including technical difficulties or incorrect email addresses. We are also not responsible for any content that may be lost or deleted due to customer error.

  4. Refunds and Compensation
    We do not offer refunds for personalized video greetings that have already been delivered. Additionally, we do not compensate for any errors or issues that may arise during the creation or delivery process, including but not limited to incorrect pronunciation or incorrect dance moves by the performers. We also do not compensate for any discrepancies in the length of the video, as this can vary based on the content and creative direction.

  5. Intellectual Property
    All content created and provided by WishesMadeVisual, including but not limited to video greetings, graphics, and text, are the property of WishesMadeVisual and protected by international copyright laws. Customers may not use, reproduce, or distribute any of our content without prior written consent.

  6. Privacy Policy
    We are committed to protecting our customers' privacy and personal information. We do not share any personal information with third parties, except as required by law or as necessary to fulfill our services.

  7. Limitation of Liability
    WishesMadeVisual shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or any content provided on our website. Customers agree to indemnify and hold harmless WishesMadeVisual and its officers, employees, and affiliates from any claims or damages resulting from their use of our services.

  8. Governing Law and Jurisdiction
    These terms and conditions shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Sweden.

Thank you for choosing WishesMadeVisual! If you have any questions or concerns, please do not hesitate to contact us at info@wishesmadevisual.com.